Critical performance feedback
Name observations clearly, explain their impact and agree on specific expectations.
Use cases
Every difficult conversation has a moment before it begins.
That is where Perstivo starts: with protected practice tailored to the role, situation and intended impact.
Tension within a team
Address conflict, understand different perspectives and agree on a practical next step.
Difficult decisions
Recognise uncertainty while providing direction, boundaries and clear next steps.
Growth conversations
Make potential concrete, give honest feedback and agree on realistic development goals.
Difficult customer conversations
Show understanding, keep the conversation calm and agree on a clear solution.
Put learning into practice
Turn knowledge into repeatable practice and build new skills into day-to-day work.
From your working day
Practise recurring situations with purpose.
You know which conversations are especially challenging. Turn them into realistic practice for teams and leaders with your own scenarios.
- Role and starting situation of the counterpart
- The goal of the conversation
- Typical reactions and objections
- The attitude and behaviour you want to strengthen
- A suitable language and practice duration
Practise your own situations
Turn recurring challenges into focused practice.
Create your organisation and give your team a safe place to practise difficult conversations.